Bite Your Tongue! 10 Ways to Be a Better Communicator and an Effective Listener

By Joy Fisher-Sykes

  1. Recognize the difference between hearing and listening
    There is a very distinct difference between hearing and listening. Hearing is to merely perceive sound. Listening is the mindful, conscious act and desire to hear, comprehend, and response to others.

  1. Be willing to listen
    Begin with a commitment to listen – be open minded and consider other points of view. Listen regardless of whether you agree or disagree with what’s said. Resist the urge to jump to conclusions; be defensive or be argumentative with the speaker.

  1. Be attentive
    Stop what you’re doing and give the speaker your undivided attention. If it’s not a good time for you, defer the conversation. Ignore the desire to multi-task and selectively listen (only listening to bits and pieces of information). Remain in the moment for the duration of the conversation – don’t tune in and out or pretend to be listening when you’re really thinking about where to go on your next vacation.
    Read more . . .

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